For plumbers
Plumbing websites that book the 11 PM call.
Most plumbing companies around the Lower Mainland already have a website. Almost none of them let a customer actually book a time. That gap is where the emergency jobs go.
How plumbing customers actually decide
A burst pipe or a dead water heater does not wait for business hours. The customer is on a phone, usually at night, working down the search results. They call or book with the first company that makes it easy and they stop looking after that. At that moment, speed of response beats reputation.
What that costs you now
The quote form lands in an inbox you read tomorrow.
Real booking that confirms a window on the spot, so the job is yours before the next company gets around to calling back.
The site is fine on a laptop and unusable on a phone at midnight.
Mobile-first build with click-to-call on every screen and a call button sized for a thumb that follows the page as it scrolls.
Franchise operations answer around the clock and you cannot.
A booking flow that takes the job while you sleep, plus service-area pages so you turn up in the neighbourhoods you actually cover.
What you get
- Click-to-call on every screen, plus a sticky call bar on mobile
- Real booking with time windows, not a form that waits on a callback
- Emergency work and scheduled work handled as separate paths
- Service-area pages for the cities and neighbourhoods you cover
- Google Business Profile set up so you appear in the map pack for emergency searches
Growth Website, from $4,500
delivered in 2 weeks. A starting price, with the final fixed quote scoped on the call so there are no hourly surprises.
Something we shipped
The booking setup below was built for a cleaning company, not a plumbing one. The mechanics are what carry over: an urgent customer, on a phone, picking whoever is easiest to book.
Read the case studyQuestions plumbers ask
I already have a website. Do I need a new one?
Often not a whole new one, though the booking gap is worth closing either way. Most plumbing sites we look at collect a form and stop there, which leaves every lead waiting on a callback. If yours already books time windows and works properly on a phone, say so on the call and we will tell you straight if there is nothing worth doing.
Does online booking make sense for emergency plumbing?
It is where booking helps most. Someone with water coming through a ceiling is not writing an email, they are picking whoever responds first. Booking hands them a confirmed window in seconds instead of a promise that somebody will get back to them.
Can one site handle both emergency calls and scheduled work?
Yes, and the two should run as separate paths. Emergency work needs a phone number and an instant window. Renovations and planned installs need room to describe the job and attach photos. Same site, two different routes through it.
How fast can it be live, and can we launch before the busy season?
About two weeks from the kickoff call, so you can be live ahead of a cold snap rather than during one. Days one and two are intake, days three to eight we build, then you review and we launch on your own domain.
Related reading: Where your after-hours calls actually go
Once the website is handling leads
The website brings the call in. What happens after it is where the evenings go. We also build custom job-management software that keeps quotes, jobs, and invoicing on one screen, so the emergency call you took at midnight is still traceable on Friday when it is time to bill it.
See how that works →Let's get you found and get you booked.
A 15-minute call about your business and what is slowing you down. One clear price and one timeline within 48 hours.